Consumer Rights in Canada
At Ace Final Mile , we are committed to upholding the rights of all consumers in accordance with Canadian consumer protection laws. Here’s what you can expect when shopping with us:
Your Rights as a Consumer
As a customer in Canada, you are entitled to:
- Safe Products: All products must meet Canadian safety standards and be free from hazards.
- Honest Information: We provide accurate and clear details about our products and services.
- Fair Pricing & Choices: You have access to a variety of products at competitive and transparent prices.
- Satisfaction Guarantee: If something isn’t right, we’re here to make it right — with options like refunds, exchanges, or repairs depending on the situation.
- Respect for Your Voice: Your feedback and concerns are always taken seriously.
Our Commitment to You
- We follow all federal and provincial consumer protection laws.
- We offer clear return and refund policies for your peace of mind.
- We ensure that your personal information is protected and used only in accordance with privacy laws.
Have a Concern?
If you ever have a problem with a purchase or service, please contact us first — we’re here to help!
For more information on your consumer rights, visit your province’s consumer protection website or the Government of Canada’s Consumer Affairs page.
We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, if we believe you have violated these Terms of Use.
